Deepgram Launches Flux Conversational Speech Recognition Model

Deepgram's Flux model is trained for conversational, turn-taking dialogues.

Abby Connect Launches AI Receptionist

Abby Connect's virtual receptionist leverages Deepgram's real-time speech-to-text technologies.

Sanas Expands Accent Translation

Sanas' accent mitigation technology now supports African and Middle Eastern accents.

boost.ai Upgrades Conversational AI Platform

boost.ai added Express Voice, real-time transcription, performance analytics, speech-to-text fine-tuning, and natural background audio.

AudioCodes Releases AI Agents

AudioCodes' AI Agents allows users to build, integrate and run LLM-powered voice bots in Live Hub voice CPaaS

Speech Processing Solutions Introduces the Philips SpeechMike Ambient

The Philips SpeechMike Ambient is a  wearable AI assistant to transform clinical documentation.

NVIDIA Releases Open Dataset, Models for Multilingual Speech AI

NVIDIA's new Granary dataset, featuring around 1 million hours of audio, was used to train AI models for audio transcription and translation.

Presto Partners with ElevenLabs for Voice AI for Restaurant Drive-thrus

Presto is using ElevenLabs' voices for its client's drive-thru automation.

Housecall Pro Brings Voice-Activated Invoicing to the Trades

Housecall Pro's voice-activated solutions let home service professionals invoice from anywhere.

NLX Introduces Voice Technology to Navigate Any Website or Mobile App Hands-Free

NLX Voice+ replaces typing, clicking, and scrolling with two-way voice conversation.

Capacity Acquires KLaunch

Capacity strengthens its conversational AI capabilities with KLaunch acquisition.

SK Networks and Kardome Partner

SK Networks and Kardome are combining smart home wellness with voice AI through NAMUHX robot.

Voices Launches Character Audio Dataset for Voice AI Training

Voices' character voice dataset features more than 450 distinct character types, each performed by professional voice contributors.

iScribeHealth and athenahealth Expand Partnership

iScribeHealth's expanded partnership with athenahealth will bring Ambient Notes to more clinicians nationwide.

SoundHound Acquires Interactions

Interactions acquisition is expected to strengthen and extend SoundHound's capabilities in agentic AI. (Featured on SmartCustomerService.com.)

Milagro and Revmo AI Partner on Conversational Voice AI for Restaurants

Milagro is embedding Revmo's voice-ordering, reservations, and customer engagement tools directly into its restaurant platform.

TTEC Digital and VoxEQ Partner on Real-Time Voice Biometrics in SmartApps Cloud

VoxEQ's integration with TTEC Digital's SmartApps Cloud delivers AI-powered fraud prevention.

Verbit and Deepdub Partner on Multilingual Dubbing

Verbit and Deepdub are automating multilingual dubbing powered by Deepdub's eTTS technology.

Bloomberg AI Researchers Refine OpenAI's Whisper

Bloomberg researchers have refined Whisper's speech recognition to better handle real-time transcription.

VoiceVantage Puts Out Windows 2022 VoiceCheck SDK for Testing

Organizations can start testing THC's VoiceVantage Windows 2022 VoiceCheck SDK later this month.