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Artificial Intelligence

Artificial Intelligence Solutions power machines to copy intelligent human behavior and are in everything--from your smartphone to (maybe) that voice on the other end of the phone. See below for the latest AI news, trends, and solutions.

Features

Sentiment Analysis Moves into Voice Interactions

Advances in AI make sentiment analysis a viable tool for conversational insights.

AI Teaches Avatars How to Talk

Lip sync solutions increase immersion and drive user engagement.

Succeeding in the Battle Against Deepfakes

New AI tech is helping detect voice and video fraud attempts.

AI Is Rapidly Automating Audio Content Generation

New solutions lower costs and improve voice quality.

Industry Voices

The Healthcare Industry's Strategic Advantage Is Now Voice AI

Voice isn't just the interface between humans and systems anymore; it's the intelligence layer binding them together. 

From Chalkboards to Chatbots: Is AI the Future of Teacher Training?

Can Real-Time AI Make Your Contact Center More Compliant or More Vulnerable?

Live AI tools offer significant compliance advantages—if your oversight can keep up.

Hospitality’s New Frontline Risk: AI Voice Fraud

Hospitality businesses are adapting to the rising threat of voice cloning scams by strengthening fraud detection practices and prioritizing real-time intelligence sharing.

Columns

Let’s Continue to Prioritize Innovation

The next waves of innovation in the speech technology space promise to be more transformative than ever before.

The Prompt Box: From Humble Beginnings to AI Portal

The evolution of the prompt box, from plain text input to sophisticated natural language understanding, has transformed user interaction.

Putting Teams of GenAI Agents to Work

Multi-agent collaboration is the best approach to problem solving.

Connecting With Computers: The Next Breakthrough?

Forget AGI; there's a more realistic benefit to huge AI investments.

Artificial Intelligence Companies and Suppliers